Support & Feedback

We're here to help you get the most out of BiteFix.

📬 Contact Our Team

Need help with subscription purchases, barcode scanning details, or custom allergen filters?

Send Support Email

❓ Frequently Asked Questions

Q: How do I restore my Premium subscription?

Open the app, go to Settings, and tap Restore Purchases. Ensure you are signed in with the same Apple ID used to purchase the subscription.

Q: How do I cancel my subscription auto-renewal?

Go to Settings and tap Manage Subscription. This opens Apple's standard App Store subscription portal directly on your device, allowing you to modify or cancel your subscription.

Q: Why is a barcode not recognized?

BiteFix queries global OpenFoodFacts and USDA registries. If a food item is newly launched or regional, it might be unlisted. Let us know the barcode number via email and we'll resolve it.

✉️ Send Feedback Form